Testimonials & Reviews, Craters & Freighters Pittsburgh

Craters & Freighters has over two decades of packaging, crating and shipping expertise.

Some Of Our Customers Testimonials:

June 2018:

You guys have been wonderful to work with. Can’t tell you how much our family has appreciated how easy you made this process.  We will be back in the future!

                 Rick-East Hampton, NY

May 2018:

Thanks for all of your help as always!  

                 Jennifer-Cheswick, PA

Thanks again for turning everything around so quick. This is why we keep coming back to you guys.

                 Dan-Freedom, PA

April 2018:

I just wanted to say thank you for packing the masks so well as they arrived here completely unscathed!  We completely appreciate all the effort and work that you went to get our prized possessions here unharmed.

                 Debra-West Palm Beach, FL

You guys are the best, no question about it!

                 Brenda-Evans City, PA

March 2018:

This is why I always come to you guys.   Always can trust you guys with our shipments!

                 Debbie-Grove City, PA

February 2018:

Great group of guys that work there, and very good workers. I would recommend this company to anyone

                 Eric-Pittsburgh, PA

Just wanted to call and tell you guys how much I enjoy working with you. You’re my go to guys because of your service.

                 Joe-Robinson Twp., PA

January 2018:

Just wanted to let you know, I took delivery and unpacked shipment yesterday morning. Everything perfectly intact inside the crates. Beautiful packing job. Thanks very much.

                 Bill-Seattle, WA

December 2017:

You guys are the best! Thanks again for all of your help.

                 Tim- Port Angeles, WA

November 2017:

Everything went really well with the first two containers you crated and packed for us. You guys did a nice job packing and securing all of the crated equipment. Everyone was very pleased with the work you guys did.

                 Scott-Indianola, PA

We have really enjoyed the services that Craters and Freighters has provided us. You guys have been awesome! We look forward to doing business with you moving forward.

                 Haley-Pittsburgh, PA

You guys are awesome!  Thanks for keeping me updated through the process and look forward to my items arriving!

                 David-Seaside, CA

October 2017:

Thank you for all of your help with shipping my items to the United Kingdom. The contents arrived in great condition.   Thanks again for your service!

                 Jean-United Kingdom

September 2017:

Great working with you guys. The 16 crates look nice!

                 Barb- Itasca, IL

August 2017:

Thanks for the quick pickup and shipping. Hope to do more business with you in the future.

                 Jason-New Orleans, LA


Thank you again for all of the assistance with getting this shipment moving.

                 Jennifer-Pittsburgh, PA


Thanks guys. These crates look great!

                 Andrea-Pittsburgh, PA

July 2017:

Thank you so much for pickup up these items for me.  It was greatly appreciated!

                 Susie-Cranberry Township, PA 

June 2017:

Guys- just wanted to thank you for a job well done!  Everything arrived in great shape. We appreciate your careful attention and patience throughout the process.

                 Laura- Fort Collins, CO


You guys are great. Definitely referring all of our new customers to you!

                 Melanie-Beaver, PA

May 2017:

Your guys on-site did a great job. Thanks again!

                 Jerry- Sharpsville, PA


The items arrived this week.  The packing was well done and everything arrived without damage. Thanks for the good work!

                 Dave- Harrisonville, MO

February 2017:

Everything arrived in great shape!  We appreciate all of your help!

                        Mary – St. Petersburg, FL

January 2017:

Thanks to you guys for a smooth experience.  We look forward to receiving our crate.

                         Tim – Pleasant Hill, CA

We will be using you guys moving forward for all of our packing, crating, and shipping needs. Our customers have been very happy with their experiences.

                         Mel – McKees Rocks, PA

December 2016:

You guys are the best!  Can’t thank you enough!

                         Haley – Shady Side

November, 2016:

Can’t thank you enough…proud to know that you stand by your customers!

                         Paul – Highland Park, NJ

October, 2016:

Thanks again for your prompt turnaround!  We love working with you guys!

                         Joe – Pittsburgh, PA

September, 2016:

Thank you guys so much for accommodating our schedule! We can’t thank you enough!

                         Darlene – Cranberry Township, PA

August, 2016:

I cannot express enough my profound gratitude for your enormous patience and professionalism. You guys were so great from start to finish and I can’t thank you enough. I will be telling everyone to go to you guys for any packing or crating work!!!  God bless you !!!

                         Julie – Wexford, PA


Your guys were outstanding today.  Very professional with lots of attention to detail.  We appreciate everything you guys do for us.   Look forward to working on our next project with you.

                         Kevin – Cranberry Township, PA


Just wanted to let you know we love how the crate was built. Your guys were a huge help and very hard workers. Thank you!

                         Mike – Cranberry Township, PA


Thanks again.  It has been a pleasure working with you on this shipment.  I look forward to using Craters & Freighters in the future.

                          Denise - Saxonburg           


Just wanted to let you know that you hire great people!  The guys who picked up the items at my house were on time, courteous, friendly, and very professional – that type of service is hard to find anymore.  I have many more things to ship and will definitely be using you guys.

                                  Frank – Prospect, PA

July, 2016:

Thank you for working with us and all our last minute changes.  Your flexibility and responsiveness is very much appreciated –we look forward to working with you on all our future shipments!

                                      Kevin – Cranberry Township, PA

You guys are the best thank you sooooo much!

                                      Blanca- Gardena, CA

Thank you for everything, your service was great.  I'll be sure to recommend you to family and friends who need this service.  

                                      Melissa- Cranberry Township, PA


June, 2016:

                  You guys were great from start to finish! You made the crating and shipping process so easy for me.

                                    Terillynn – Chicago, IL

May, 2016:

                  Professionally done as always.  Look forward to working with you guys on my next project!

                                    Bill- Pittsburgh, PA

April, 2016:

You guys are always so friendly and professional over there!  I will recommend you to everyone! 

                                    Agnes – Pittsburgh, PA

March, 2016:

You guys are our favorite and we’re so lucky to have you.  You make doing business so easy for us!

            Robin- Canonsburg, PA

January, 2016:

You are the one and only company I will use for my art!

                     Patrick–Altoona, PA

The goods arrived today with no problem. The packing was very professional!

                     Ralph–Clairmont, FL

December, 2015:

Your professionalism through this entire process was greatly appreciated!

                    Diane–Pittsburgh, PA

November, 2015:

A buddy of mine used you guys recently to pack, crate, and ship some huge audio speakers, and he was raving about your services!!  I do similar shipments of very large and valuable electronics, and will definitely be using you guys for my future shipments.

                  Mark – Pittsburgh, PA

THEY ARRIVED and are perfect!  Boy were they packed well!!! THANK YOU! Elizabeth.

                  Elizabeth – Somerset, MA

October, 2015:

You guys are the best – thank you for being so flexible with our last minute requests!

                  Robin –Canonsburg, PA

September, 2015:

Just letting you know that we have received our shipment this morning.  A big thank you for the top notch service that you provided us.  The crating that your team provided for our shipment was some of the best I have seen yet--a big thank you to your team!  Looking forward to doing business with you again.

                  Brandon – Johnstown, PA

Many thanks for following up – excellent service!  The parts arrived in great shape and the packaging performed beautifully and impressed the customer.  Thanks for helping to make it happen on time!

                  Linda – Pittsburgh, PA

August, 2015:

Although the buyer backed out of this sale, thank you again for the revised quote.  I’m glad I was referred to you and will most definitely keep you as my first choice for freight shipments.  This may open other opportunities for me to try to sell things I wouldn’t normally try to sell.

                  Mark – Mt. Lebanon, PA

Thank you for your service. Picked up, delivered, and packed in a professional manner. I plan to you guys again and would definitely recommend!

                  Michael – Butler, PA

July, 2015:

We had some antique items from my Mom's estate to be shipped from PA to CO.  Items needed to be crated, and protected and palletized for shipment.  They picked up at the house and took them to their warehouse to be packed.  Items were three antique clocks, a pie safe, an ox yoke, and numerous boxes of smalls that I packed myself prior to pickup.  Pick up was prompt and professional.  Once delivered, I got to see how well they had packed the items.  All on one pallet, well protected and secured.  Custom made crates for the banjo clock and the regulator.  Pie safe was unharmed.  Everything well done!

                  Jon – Salida, CO

We just received our pallet! It's in good shape - only one little smudge on one box. Thank you for everything - it was such a pleasure working with you and I feel very blessed to have found you and your place of business!

                  Kim – Graeagle, CA

June, 2015:

It is hard to find companies with expertise in handling fine antique grandfather clocks – it was such a relief to find professionals like you who are willing and capable of handling the whole process, from inside pick-up through white glove inside delivery, and even reassembly!  You guys made this move pressure-free.  Your guys were on time and extremely courteous as well.  Thanks so much for everything!!

                  Brent – Emmaus, PA

Thanks for the update and all your help.  It was great doing business with you!

                  Ellen – El Granada, CA

The carousel horse arrived last Friday in perfect condition and now has a new home. Thanks so much to all at Craters & Freighters for making this possible!

                  Karen – Phoenix, AZ

Thanks for the tracking information - I look forward to hearing from the trucking company with delivery specifics when the crates arrive.  Thanks for everything – you’ve been a great help during this whole process!

                  Catherine – Wasilla, AK

Unfortunately, I did not win the auction for this one but I will definitively keep you in mind for future business.  You’re quote was very competitive and you were very easy to work with.  Thank you very much for following up on this!

                  Rodrigo – London, UK

May, 2015:

Thank you for your attention.  I will not be needing any shipping but if I did I would surely consider you because of your follow-up. It is rare these days, and much appreciated!

                  Kathy – Sarasota, FL

Thank you so much for all your help and patience with me during this process.  You’ve been great to work with!

                  Cheryl – Santa Barbara, CA

I know you know that the wooden statue arrived but I just wanted to let you know that it arrived in perfect shape in a very nice crate!  Thank you for patience with the 2-stop pick-up and all the extra time you took to do it right.  I’m very appreciative.

                  Christina – Gibsonia, PA

April, 2015:

Thanks so much for all of your help on this – you’ve been very easy to work with and flexible with the changes we’ve made.  It is much appreciated!

                  Kim – New York, NY

I was very pleased with the professionalism and attention to detail from your team while on site.  Everything went smoothly and I will definitely use your services again.  Thanks again!

                  Gloria – Pittsburgh, PA

Thanks for the photos – those are some pretty boxes!

                  Felipe – Delray Beach, FL

March, 2015:

I received the crated paintings yesterday and everything was received ok and in good condition - great packing job!  Thank you very much for your help with my shipment.

                  Evgeny – Berlin, Germany

You guys have been great and a huge help in getting us caught up.  I just sent over a release for 5 more crates on the new blanket order.  Thx again for your excellent service!

                  Robin – Canonsburg, PA

February, 2015:

They shipped several pieces of medical imaging equipment from my lab in Pittsburgh PA to a collaborator in Manchester, UK.  I approached this with some trepidation, as I had never done this before. They were very helpful and responsive and kept me informed through the process. The items included some delicate electronics and after I boxed them they boxed my boxes into crates. Everything arrived safely and on time. I would definitely use them again.

                  Dev – Pittsburgh, PA

I just wanted to send you a special “THANKS”  for the great job you and your guys did at my customer’s home.  My customer could not stop telling me about how you went above and beyond just a normal delivery!!!!!  I look forward to doing business with you and your company in the future.

                  Cathleen – Harmony, PA

January, 2015:

Thank you so much.  It was a pleasure doing business with you!

                  Adriane – Kahuku, HI

I was extremely pleased with the service I received.  I was kept fully informed and the parcels arrived in a timely fashion.  Many thanks!

                  Peter – Salford, United Kingdom

December, 2014:

This deal fell through.  However, as always, I will use C&F as a first point of call for any future shipping needs.

                  Paul – Australia

We just received our shipment.  First I want to say what a great packing job!  We have received quite a number of shipments in the past and they have never been packed as well as yours.

                  Ken – Denver, NC

The shipment arrived yesterday, looks great and was packed extremely well.  Many thanks for your help!

                  Charlie – London, UK

You guys made it super easy on us while paying a fair price!  I would use you again in a heartbeat.

                  Tina – Chicago, IL

November, 2014:

Thanks for all your help in getting these prints packed and shipped so quickly.  I will certainly consider your services in the future and recommend to others!

                 Justin – Cranberry Township, PA

Thank you for making that such a smooth transaction – it could not have been any easier. I appreciate all your help. You and your guys were great!

                 Jim – Allison Park, PA

I was very happy with the service I received and would highly recommend you to my friends and colleagues.

                 Reanette – Vero Beach, FL

October, 2014:

Thanks for all of your help with the quoting process - you were a big help!

                 Sean – Erie, PA

Thank you very much for your help – this was very easy.  I'll let you know if I need your help with clearing customs on this end.

                 Mariano – Santiago, Chile

Thanks for all of your help and your patience through this long project – everything well extremely well.

                 James – Pittsburgh, PA

September, 2014:

Your guys are on site and are doing a great job - very professional in every way!

                Thomas – Pittsburgh, PA

Everything went so smoothly – you have some great guys working for you!  Thanks again for all your help in getting this done.

                Fred – Pittsburgh, PA

August, 2014:

Something changed in our schedule so we will not need your services for this shipment.  However, your response and attention has been very professional so we will definitely keep Craters & Freighters on our service suppliers list when we need any freight from Pittsburgh!

                Christian – Porto Alegre, Brazil

July, 2014:

Amazingly professional – you could not have done a better job!  Everything arrived in great condition – I was so impressed with how well you wrapped and protected the motorcycle…exceeded my expectations.  Thanks!

                 Pete – Ben Lomond, CA

I sure appreciate everything you’ve done to make this happen for us.  You are the best!  Thank you SO much!!!

                 Alyson – Pittsburgh, PA

June, 2014:

You were by far the most helpful with the challenges of my round trip shipment – from beginning to end, great service and follow-up. Thanks again!

                 Hank – Los Angeles, CA

Thanks very much for your quick response and service!  We really appreciate your efforts.  Many thanks!

                 Linda – Pittsburgh, PA

Thank you for working with me on the desk.  It arrived in perfect condition.  I am so glad I found you.  Thank you for making everything sooooooooo easy!!

                 Kathy – Mars, PA

May, 2014:

Super professional!  I sprung a huge job from a demanding client on them last minute.  They were in and out in one morning.  They were very positive and trustworthy.  They came a few days prior to shipping date and measured equipment first hand, built custom crates that were high quality and fit perfect, and did it all last minute.  Not only did they deliver but they also stayed super positive about the tight time frame and calmed my anxieties. The cargo was irreplaceable and had to be delivered at a specific time in winter during a storm!   I am a client for life!

                  Sarah – Pittsburgh, PA

We were so pleased to work w/ Craters & Freighter from start to finish and beyond.  They came almost immediately to pick up the painting and it arrived within days in Denver in perfect shape.  The box was built so beautifully that a neighbor now has it and is using it to transport items to her daughter back in New York.  Now we just need to find the perfect spot for the painting.

                 Marguerite – Denver, CO

I wanted to compliment you on your integrity!  Sadly, there is not much of it around these days.

                 Stephen – Pittsburgh, PA

Apr, 2014:

I can't believe this part went so smoothly.  If you had any idea what we have gone through to get to this point you would understand.  Thanks for everything!

                 Paul – Aliquippa, PA

Very Impressive!  I will be recommending you guys to all my colleagues!

                 Marcel – Pittsburgh, PA

Thank you for honoring the price that was quoted even though I had to make some changes due to schedule changes on my part.  My manager remarked how wonderfully professional the gentlemen were at the pick-up - I am so glad to hear that!  We even had our customer comment on her Facebook account about the positive experience of the delivery service.  Thanks so much again and we look forward to doing business with you!

                 Darlene – Cranberry Township, PA

Mar, 2014:

What great guys you have working with you!  I will look forward to using your company again and will recommend you guys to anyone else that needs to have this sort of work done!

                 David – Pittsburgh, PA

I was very happy with the service I got - you are a 5 star company!  The jukebox was a difficult delivery but you made it look easy.

                 Liz – Sewickley, PA

You did a wonderful job with our order. The shipping costs were not only competitive but comparison shopping with big names competitors showed your costs to be very favorable. Not only did your truck arrive on time for the pickup but the gentlemen were courteous and helpful. The delivery end also went smoothly. My sister received the advance notice call and the truck arrived on time. We shipped furniture and memorabilia from our parents’ home and we were anxious that nothing would happen to the items as they all had sentimental value. Everything arrived in perfect condition. Thank you so very much. We would use your service again.

                 Liz – Sewickley, PA

Feb, 2014:

Follow-up has been excellent -- very helpful and very attentive to my concerns and schedule.

Your packing and crating were much better than I hoped for and the antique TV arrived in perfect condition -- which means a lot to me. I appreciate your help very much!

                 Kevin – Portland, OR

It was a pleasant and excellent experience. The machine was packed appropriately without damage and delivered timely. The communication was easy and the whole process was customized to fit my needs.

                 Yunshen – Lincoln, NE

Jan, 2014:

Everyone we worked with was professional and personable.  The scheduling and pickup process went wonderfully smooth (delivery not yet completed).  Very flexible - we were able to add to our order easily.  We've had a wonderful experience and would highly recommend C&F.  You offer a very thorough and comprehensive service and you've all done a great job!!

                 Janet – Buffalo, NY

Dec, 2013:

They went out of their way to accommodate my needs. I asked them if they could provide sample prices that I could use in my online listings and they broke down sample shipments for all the major cities. Very helpful!

                 John – Rochester, PA

Nov, 2013:

You guys are the greatest - I’m glad I found you!

                 Joe – Cannonsburg, PA

I wanted you to know that the equipment was uncrated and assembled and everything works!  The sensitive electronic components, the unique valuable mechanical components and all the peripheral equipment are up and running!  We are very appreciative of your excellent work. The proof was when we turned everything on and tested it out.  Thank you for your great work!

                 Linda – Pittsburgh, PA

Oct, 2013:

They came to our facility on short notice and had a quote back to us even quicker - very professional and great to "deal" with.

                 Jason – Delmont, PA

Everything went well but the most important was the high quality pack I was more than satisfied. So I recommended your company to all people need help with shipping. Thank you for your professionalism I greatly appreciate it.

                 Olivia – Paris, France

September, 2013

Everything arrived safe and sound – without even a dish or teacup broken!  Thanks for your expert care!

                 Lisa – Tijeras, NM

I just wanted to say that you guys did a great job crating the Line Heater for us. It arrived in perfect condition.  Really appreciate you helping us out with our dilemma.

                Ashley  - Alberta, Canada

August, 2013:

Thank you so much for helping me out in a difficult situation.  The screens made it to Amazon and we were refunded the money.  Thank you for packing them up and arranging shipment on such short notice!

               Agnes– Pittsburgh, PA

July, 2013:

These guys ROCK!  Paul was very patient and helpful in brainstorming how to save money while ensuring a safe trip for my valuables.  He went way beyond the call of duty.  I can’t imagine a thing they could have done to make it a more positive experience.  I am ecstatic!

               Amy  – Round Rock, TX

Jun, 2013:

I just wanted to let you know that the artworks arrived safely and in one piece. You did a fantastic job, everything went so smoothly and you managed to do it more or less in my budget. I am really grateful and will definitely recommend your company.

                Mary-Louise – Cape Town, South Africa

I was referred to you by a friend who used your services for a Palm Beach auction.  Regarding the shipment, I totally trust your experience and professionalism.  Thank you for your great help!

                Olivia – Paris, France

Thanks for all of your help.  I will definitely use you guys again and I will pass the word in the office.

                Sam – Salt Lake City, UT

From the first phone call to when I dropped off my items to be shipped, I found your company pleasant and efficient.  I had many questions since this was my first large and expensive item to be shipped to a client.  I will NOT deal with any other company in the future.  Thank you!!

                Colleen – Sewickley, PA

The last shipment to Toronto went with your quoted price for packing and shipping. My customer was very happy by the way. Thanks !

                Kevin – Pittsburgh, PA

May, 2013:

Thank you, once again, for all of your assistance.  I realize what a problem customer I have been and your patience has been extraordinary.

                Kathleen – Charleston, SC

Thank you for the follow up.  I very much appreciate your help in guiding me through the whole process.

                                    Steve – Portland, OR

Feb, 2013:

Just wanted to thank you guys, everything was packed to perfection. I was nervous about this process but you guys led me every step of the way, I really appreciate it.

                                    Craig-Greenville, SC

Jan, 2013

I received the crate, and I've got to say, this is the most impressive crating I have ever seen. The attention to detail, and the expert assembly and protection, is second to none. The entire team and process has been 100% professional, and excellent. Thank you so much!!

                    Christian-Point Roberts, WA

You guys were great from start to finish, couldn’t have been packed any better. Thanks for making everything so easy!

                    Barb –Mt. Lebanon, PA

Dec, 2012:

I appreciate your professionalism throughout this process!

                     Lea – Saint George, UT

Nov, 2012:

Thank you so much for your patience and understanding during the whole ordeal.  You and your company have been wonderful!

                     Kris – Baltimore, MD

Oct, 2012:

Excellent!  Thanks for the update.  You rock!

                     Amy – Round Rock, TX

Thank you SO very much, my client is going to be so happy!

                     Kina – Allison Park, PA

I really appreciate all your help.  You've been really great!

                     Amy – Round Rock, TX

Sep, 2012:

OMG !!!  Looks Great!  (sorry about the 'omg'... just very pleasantly surprised

                     Kevin – Pittsburgh, PA

I’m very impressed!

                     Don – Fort Lauderdale, FL

Looks like your company has the best deal on crating and freighting so we will definitely use you.  Thank you for your excellent service and care.

                     Denise – Jacksonville Beach, FL

Aug, 2012:

You've done a fabulous job of crating it. Thanks for the pics and tracking number. And now it starts it's long journey. Very cool!


                     Clare – Wellington, New Zealand

Thank you for keeping me notified!  Again, I appreciate the service provided by your company.

                     Janice – Butler, PA

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